At RaraWin we take responsible gambling seriously. We want every player to enjoy controlled play and stay safe while using our site. This page explains the principles we follow and the practical tools available to help you manage your activity and get support if gambling stops being fun.
We promote safer gambling by putting player welfare first. That means fair treatment, clear information about the tools you can use, and prompt action if we see signs of harm. We encourage players to set limits, take breaks, and contact support when they need assistance.
All account holders can access a suite of controls from their account area. These tools are designed to give you simple, immediate control over how you play and spend.
You can set daily, weekly, or monthly deposit limits to control how much you add to your account. Limits can be increased after a cooling-off period and decreased at any time. We recommend setting a limit that matches your recreational budget.
Loss limits let you cap net losses over a chosen period. This is useful if you want to keep spending predictable and avoid chasing losses. Limits are applied across real-money activity and are enforced by our system.
Session reminders alert you after a set amount of playing time so you can take a pause. You can also set daily play-time limits or schedule regular breaks to help maintain balance.
If you need a longer break, self-exclusion blocks access to your account for a chosen period or permanently. During self-exclusion we will prevent you from signing in and will suspend marketing contact. Contact our support team if you want to set up or adjust a self-exclusion.
Be mindful of warning signs such as spending more than planned, borrowing money to play, hiding gambling activity, or neglecting work and relationships. If you notice these changes in yourself or someone you care about, consider using our controls or seeking help.
Set realistic limits before you play, treat gambling as entertainment rather than income, avoid chasing losses, and keep track of time and money spent. Use deposit and loss caps, take regular breaks, and discuss concerns with friends or support services.
If you need external help, organisations in the UK offering confidential support include GamCare and GambleAware. They provide helplines, online chat, and counselling for people affected by gambling. We encourage anyone struggling to reach out to these services or speak to our support team for guidance on using account controls and next steps.
For immediate assistance with responsible-gambling tools or to discuss concerns, please contact our support team via the help centre in your account.
